What information does RTS Carrier Services collect from you?
We collect information in several ways. Some of the information we collect is personal to you. Other information is anonymous. We collect the following categories of information on our websites and the CarrierPro mobile application:
- When you request information about RTS Carrier Services, we ask for your first name, your company, your email address, phone number and the number of trucks you operate.
- When you log in to our client account portal, we collect the USER ID and Password assigned to you by RTS Carrier Services.
- When you report a problem with our site or services we will collect contact information along with a description of your problem.
- When you contact us via the company email address, we will collect your contact information and any information you include in your email.
- When you purchase services via our client portal, we may collect payment information necessary to process your transaction.
- We may collect survey information about our services.
- When you visit and navigate our site, use our applications or third party sites, or open our emails, we may collect technical information about your use of our site including IP address, device identifier, and viewing information.
- When you register for or use the CarrierPro mobile application, we collect the following information.
- Name, mailing address, email address and phone number;
- Unique identifiers such as CarrierPro ID; and
- Information about your business such as company name, company size, and business type.
- When you use the CarrierPro mobile application, the application will also collect:
- Phone model
- Duration and frequency of your usage sessions
- Information regarding application crashes and screens you choose to view
- Other information regarding the mobile experience
- We use this information to:
- Send you a registration confirmation;
- Assess the needs of your business to determine suitable products;
- Send you requested product or service information;
- Respond to customer service requests;
- Administer your account;
- Send you a newsletter;
- Contact you for marketing and sales purposes to provide you with more information about our products;
- Improve our Site and marketing efforts; and
- Conduct research and analysis.
In addition, our mobile application will collect and track information regarding the mobile experience - such as your phone model, the duration and frequency of your usage sessions, information regarding application crashes, the particular screens you choose to view, etc.
How do we collect information from you?
We collect much of the information listed above directly from you when you submit it on our website or through CarrierPro. This includes information such as contact information, registration information and service inquiries. If you do not want to share your information, you can choose not to participate in a particular service or activity.
Indirect Collection – Cookies and Other Technology
- Provide you with personalized content based on your use of our site
- Enable you to more easily use our site by remembering and using contact information, purchasing information, and registration information
- Evaluate, monitor and analyze the use of our site and the CarrierPro app and their traffic patterns to help improve our site and services
- Assist us with ad reporting functions such as to learn which ads are bringing users to our website
The types of technologies we use include:
You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time.
Log Files. Like most standard website servers, we use log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the site, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
How do we use your information?
Our main goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information we collect, we can provide you with an easy to use and readily available forum to learn about our factoring services.
We will also use your personal information to:
- Notify you of other products or services available from RTS Carrier Services and our affiliates
- Enable you to participate in online transactions
- Send you a registration confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Administer your account
- Send you a newsletter
- Contact you for marketing and sales purposes to provide you with more information about our products
- Personalize online content so that is applies to you and your interests
- Make our products, services, apps and website better
- Compile, analyze and do research on our users demographics and behavior
- Detect, investigate and prevent activities that may violate our policies or be illegal
Who is collecting information?
With whom does RTS Carrier Services share my information?
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed:
We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering, or mailing, website development and operation, answering customer questions about products or services, sending postal mail or email, analyzing website use, processing payments, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other reason.
Data in the Aggregate
We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties. Blinded data is data that does not identify an individual person.
How can I control my personal information?
We offer our customers choices for the collection, use and sharing of personal information. You may contact us at firstname.lastname@example.org if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this website, you should contact a representative of RTS Carrier Services at email@example.com.
How does RTS Carrier Services protect financial-related information?
Keeping your personal financial information private is very important to us. As a matter of policy and long-time business practice, we do not sell information provided by our users. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your credit card number, bank account number or other personal information to the appropriate credit card company or bank in order to process any online payments.
What security precautions are in place to protect against the loss, misuse, or alteration of my information?
We use SSL encryption technology for credit card numbers, bank account numbers, passwords, and registration information. Remember to sign out of your RTS Carrier Services account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because information sent through the Internet travels from computer to computer throughout the world, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as specifically stated, this site does not use security encryption measures. Information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.
To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from RTS Financial for you to let us know that you have chosen to stop receiving such emails from us.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online. When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.
Your California Privacy Rights
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us using the contact information below. Make sure to state that you are a California Resident.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our website does not support DNT codes. However, except in the case of analytics cookies described above, our website limits tracking to the internal uses described above and does not enable the tracking of our users across multiple websites. Except in the case of analytics cookies described above, our website does not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.
If you need further assistance, please send an e-mail with your questions or comments to firstname.lastname@example.org or write us at: Any registrant wishing to amend information currently in the RTS Carrier Services database, or wishing to be removed from the database may request such amendments or removal in several ways. Delivery of such request may occur by:
- E-mail: email@example.com
- Postal mail: 9300 Metcalf, Suite 302, Overland Park, KS 66212
- Phone: 913.310.2250
- Fax: 913.894.2061
RTS Financial will review and process all requests in a timely manner.
If you have any questions about the CarrierPro mobile app, contact firstname.lastname@example.org